(Version 2016-03-10)

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at 418-651-7682 with details of the product and the defect. You can send the item you consider defective to:


   2990 chemin Sainte-Foy,

   Québec, Qc G1X 1P6

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.