SHIPPING FEE
Free shipping everywhere in Canada by purchase of 75$ and more of products on the website.
This offer is not applicable to resellers and shops that benefit from a discount. If you are a reseller or a shop, shipping costs will be added to your invoice manually just before your credit card is charged.
If you have to pay shipping costs, we review each order before it is sent to reduce costs where possible.
Please note that some products are not eligible to free shipping because of their big size (ex.: canvas size of more than 24") or of their fragility. If so, it will be written "This product cannot be shipped." onto the product in your cart. If you want to pay yourself the shipping or take the risk when the fragility is of concerned, call us or e-mail us so we can let you know if that is possible. Some canvas sizes just cannot be shipped by any freight company. Big sheets of paper will also have the same mention in your cart because we cannot ship them flat. If you accept to receive them rolled up or folded, just write it down in the comments section of your order and we will carry on with the shipping as usual at not extra cost if your order is eligible to free shipping.
DISCOUNT ON SHIPPING FEE
If you ordered ONLY downloadable PDF file pattern packets and there is a shipping charge on your order, we will VOID those shipping charges, and you will see it on your invoice. In this case, you will receive an email from Wetransfer to download PDF files of your ordered patterns after your order has been processed.
Shipping charges are reduced before processing the payment if it is possible to ship the order in an envelope via regular mail instead of a package. The difference is noticeable since the minimum fee for a package is $8.00-$11.00 depending on the destination, and the fee for an envelope varies depending on the weight to Canada between $1.80-$5.05, to United States between 2.95$-10.30$ and to other countries between 5.90$-20.60$. Of course, if you have selected a high-priority shipping option or Xpresspost, we will respect the shipping urgency level you have chosen.
This possible shipping discount especially applies to patterns and stencils of a maximum size of 8.5"x11" and when you order few multiples of those products. It can also apply to other light weight products such as small brushes.
An email notification will be sent to you including the modified invoice for your order.
It is always possible to choose the option TO PICKUP your order at the shop to avoid shipping charges. In this case, your order will be kept at the shop until you come to pick it up.
If you order only seminars or creative art classes, you can only select the PICK UP option because, considering the nature of the product, you have to attend the classes and therefore no shipping charge is possible.
Don't hesitate to email us details for your order by replying to the confirmation email for your order or by writting in the appropriate section when you proceed with your order.
